Restored. Resilient. Empowered
Q: What if I don't have Medicaid?
No problem! We will gather information to see if you qualify. If you qualify, we'll work with you and Medicaid to get you approved.
Q: What is a waiver?
Waiver #1:
(59yr old & younger)
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The Health & Wellness (H&W) waiver, formerly known as the Aged and Disabled (A&D) waiver allows individuals who are aged, blind, or disabled to remain in their home as an alternative to nursing facility placement. Patient must need assistance with daily activities of living.
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Waiver #2:
(60yrs old & older)
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The Pathways waiver requires the patient to be on a managed care entity (MCE). A health plan, or MCE, is a health insurance company. This waiver is similar to the H&W waiver, but for 60yrs old and older.
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Q: What if I don't have a waiver?
No problem! We will gather information to see if you qualify. If you qualify, we'll work with you and Medicaid to get you approved.
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Your Medicaid Case Manager will perform an assessment and determine a level of care.
Q: What is the income limit to qualify for Medicaid & the waiver?
$2,829 / month
Income & Asset Limits
Q: Do I need to have both Medicaid & a waiver?
Yes, you must have both or be eligible to obtain both.
Q: What happens if I move?
You must notify us as quickly as possible and complete a change of address form at your local post office. If it is out of state, your case will be discontinued.
Q: What happens if my caregiver becomes ill or wants to travel?
You must notify us immediately. Your chosen back up caregiver will temporarily take over and be paid.
Q: Can the caregiver still work a regular job?
Yes, as long as they are still taking care of the patient.
Q: How often does the caregiver get paid?
Every Wednesday
Q: Are taxes taken out of the caregiver's paychecks?
No, caregivers are considered Independent Contractors.
Q: What happens if the patient goes into the hospital?
We must be notified immediately. Case may go on hold until patient is discharged home.
Q: What happens if I miss a home visit?
Medicaid will consider this as being non-compliant. Rescheduling visits are acceptable, however your case will be subject to go on hold or be discontinued for excessive cancelations. Caregiver will NOT get paid.
Q: Who do I call if there's an emergency after hours?
Call 911 for immediate assistance. Then call our office & leave a message. We will contact you at our earliest convenience.
Q: Can I come to the office?
Yes, by appointment only.
Q: How old does the caregiver have to be?
At least 18yrs old
Q: How soon can I start getting paid?
Caregiver will start the day after Orientation is conducted. Orientation includes an assessment and signing program agreements. It can be virtual or In-Home. Your first pay check will be the following Wednesday via Direct Deposit, Paper Check, or a Rapid Card.